Heybaji bet's Privacy Policy –
Your Data, Our Responsibility

Welcome to heybaji bet. We understand how important your privacy is to you. This Privacy Policy clearly explains what data heybaji bet collects, why it collects it, and how it is used.

This policy applies to heybaji bet's website, mobile app, and all associated services. By using our platform or creating an account, you are considered to have accepted this Privacy Policy.

Heybaji bet always adheres to international data protection standards and follows the guidelines of our licensing authority. We believe transparency is the foundation of trust. This document is written in clear, plain language so every member can understand it easily.

Heybaji bet only collects the information needed to serve you properly. The sections below detail exactly what types of data we collect.

We never collect sensitive personal data — such as religious beliefs, political opinions, or health information — without your explicit consent.

Heybaji bet uses your collected data only for specified, legitimate purposes. We never use your information beyond what has been explicitly authorized.

• For account creation, verification, and management.
• To process deposits, withdrawals, and financial transactions.
• To meet KYC (Know Your Customer) legal requirements.
• To prevent fraud, money laundering, and illegal activity.
• To deliver a customized gaming experience based on your preferences.
• To inform you about promotions, bonuses, and special offers (subject to your consent).
• For providing customer service and technical support.
• To ensure responsible gaming and identify problematic gambling behaviour.
• To fulfill legal and regulatory obligations.

Heybaji bet never sells your personal data. In specific circumstances, limited information may be shared with trusted third parties.

• Payment Processor: Necessary information is shared with trusted payment gateways to process deposits and withdrawals.
• KYC Provider: Minimum necessary information is shared with a licensed KYC provider for identity verification.
• Regulatory Authority: Information may be disclosed to relevant authorities under legal obligations or court orders.
• Fraud Prevention: Relevant authorities are cooperated with in the investigation of suspicious activity.

Before sharing data with third parties, a confidentiality agreement is in place. They may not use the information beyond the purposes we have specified.

Heybaji bet uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small data files stored in your browser.

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your language, preferences, and settings.
• Analytics Cookies: To review site usage and improve our services.
• Marketing Cookies: To show relevant ads and offers (you may opt out at any time).

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Heybaji bet does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• Active account data is retained for as long as the account remains active.
• Financial data is retained for up to 5 years after account closure for legal compliance.
• KYC documents are retained for 5–7 years in accordance with international regulatory standards.
• Marketing communication data is deleted 3 years after the opt-out date.
• Technical logs are automatically deleted after 90 days.

At heybaji bet, you have specific rights regarding your personal data. We respect these rights and are committed to fulfilling them in a timely manner.

Heybaji bet is strictly for users aged 18 and above. We do not knowingly collect or store personal data from minors.

Age verification is mandatory at registration. If any minor's information has been collected inadvertently, please notify us and it will be deleted immediately.

Heybaji bet operates on a global infrastructure. As a result, your data may sometimes be processed or stored on servers outside Bangladesh.

For such transfers, we ensure that adequate data protection measures are in place in the destination country. All our data partners are contractually bound to comply with international privacy standards.

In the event of a data breach, heybaji bet acts swiftly. Our incident response team is active 24/7.

• Regulatory authorities are notified within 72 hours of detecting a breach.
• Affected members are notified personally as soon as possible.
• Root causes are investigated and measures are taken to prevent recurrence.
• Password reset and account security advice are provided when needed.

Heybaji bet may update this Privacy Policy as needed. For significant changes, we will notify you through the following:

• A notice will be sent to the registered email address.
• A pop-up notification will be displayed upon logging in to the platform.
• The "Last Updated" date on this page will reflect any changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to get in touch.